On Wednesday, December 12, I attended AMIA’s (American Medical Informatics Association) 7th Annual Invitational Policy Meeting: Health Data
Use, Stewardship, and Governance: Ongoing Gaps and Challenges. The
meeting began at 7:30 am and I arrived closer to 9:00 am after getting my two
sons off to school.
When I arrived the speakers were just finishing up an
over-view of AHRQ (Agency for Healthcare Research and Quality) activities. I joined in the twitter stream and was
pleased to see the AMIA handle actively tweeting. E-Patient Dave was the king of the comments and I was able
to get a quick snap-shot of what had happened thus far by reading the stream
backwards.
Soon we were told we would go to break out sessions based on
the dot color on our nametags. I
knew a couple of the people in my session but fellow gallery members Dave
deBronkart, Deven McGraw, Ross Martin and Josh Rubin were in other sessions.
So I began to set up my easel in the Green Dot Room and watch
folks look at me with quizzical stares.
Soon people began to file in and take their seats around the U-shaped
table. I began to paint “Break Out
Session.”
I must admit my painting was affected not just by the dialog
in the room but also by prior experience with AMIA.
I was glad to be invited to this event because I had not
heard much from AMIA since 2010.
Earlier in this fall I had been asked to attend the AMIA Conference
event in Chicago, but I had already made plans to present in Detroit at a TEDx
event. These two invitations were
my only interactions with the AMIA organization since presenting at their
meeting in Washington, DC in the fall of 2010.
You see I was the patient on the panel at an educational
session that year organized by the amazing Lindsey Hoggle. I was the patient, Ted Eytan was the
doctor and Josh Seidman represented the view of the ONC (Office of the National
Coordinator of Health Information Technology.) Our moderator was Rita Kukafka, Associate Professor from
Columbia University.
If you have ever seen me speak, you probably have seen a deck
full of paintings. I think pictures
communicate far more deeply than text for many people. I try to always present with a picture-filled
slide deck so my words can be augmented in this way. But I had been told early on our panel presentation would
not be using slide decks. At some
point that changed with me being none the wiser. When I arrived to speak both Josh and Ted had decks ready to
go.
I whispered to Ted that I had no deck. Ted rapidly pulled up my slideshare
account and began downloading a short deck from my past presentations. While I stood up to present it was just
finishing download and it was ready to use by the time I finished my opening
remarks.
It is amazing what you can accomplish using technology and
working with friends.
The second important thing that happened was we were exposed
to an extremely paternal attitude toward patients that was mind-blowing. Ted, Josh and I found ourselves at odds
with our own moderator and a great deal of the crowd.
Sooo… going into this meeting, I must admit a bit of
trepidation. Upon responding to
the invitation, I told the organizers I would want to paint on site. They seemed to not quite understand
what that meant, so I wrote a post entitled “Why I Paint on site” as an explanation.
I took part in the morning discussion while painting a brick
wall. Ever heard that phrase
beating your head against a brick wall?
At times that is how I felt as my worldview crash against the entrenched
philosophy regarding patient engagement that was espoused by many in that
room. I also remembered so many
years ago the fears of the brick and mortar bookstores as they saw online sales
rapidly encroaching. I heard a
great deal of the same kind of language in this room as I heard at bookstore
conferences in the 1990s.
But this was a breakout session so I smashed a hole through
the wall. I shaped the hole like
an anvil. One member of the AMIA
team even asked about the hole. I
told her about the anvil shape.
She said, “I am sorry I don’t remember, is the anvil the one you pound
with or you pound on?” I responded, “AMIA is the anvil, the one getting
pounded.” Right now AMIA is in an anvil time; so many forces in this new world
of healthcare are pressing upon it.
That is all the painting I could finish in the first
breakout session. When I heard that our report out team would be creating a
slide deck, I offered to email pictures that would correspond with their text
including the one I was working on.
As it was not finished I added a question mark to the painting.
I poured through the photo cache on my iPad and sent 10
emails to Ms Thorpe who was creating the deck. Then I started getting failure to send messages as her work email
considered my images spam. I
told her of the problem, she gave me her personal email. I repeated the entire process. I told her when I finished. She
responded there would be no time for pictures as they had spent the entire
lunch period on text and they would need to present in ten minutes and her
computer was not hooked up to WiFi.
I sighed and thought of Ted.
He had done similar work two years ago in less than 5
minutes. I attend so many venues
where organizers ask, “How can we better communicate with patients?” Then
presenters create complex text-filled decks that list things like plain
language and visuals but don’t actually incorporate them.
In the afternoon breakout, I continued to paint. We were talking in this session about a
vision of the future in 5-10 years.
I painted a man in the orange uniform of a prisoner with those numbers
emblazoned upon his chest, because that was the level of excitement in the room.
I want to talk about 5-10 years out,
Exclamation Point!
For patients
this could be a great new tomorrow.
A tomorrow with peer review having a new meeting, as in approved by the
patients in patient communities like ACOR or Patients Like Me. A future where Blue Button has been
widely adopted and folks are sharing data and utilizing third party apps. A future where the default assumption
is not that patient’s want their data private to the point of personal
inaccessibility, but instead an understanding that it is their choice to share
that data or not.
Also in the anvil hole a father and his daughter stand
preparing to step through. A
female patient turns her back to the viewer and stares into the abyss. We are headed to the future, but not
equally. Some will look forward
and some will look back.
Around
these figures graffiti tags mark the wall. To the right we see AMIA itself. This logo with it’s futuristic styling so new that the paint
runs down the wall. Below this is a key with a wifi signal free to use and the phrase please copy me. Below that we
see Big Data and ponder what that means.
To the far left above the word Patients 2.0 is scrawled upon
the bricks for the patients of the future are coming. Below that the eye in HIT has a blue button for an Iris: the
opening that allows us to see.
Finally scrawled below that is the word standards. Which standard? I think we have yet to decide.
If you look to the right in the distance there is a parking
lot. This space is for the topics
that did not fit within the break out session parameters. I hope that they will
get to drive into another discussion.
This morning I was unable to attend day 2 as my eldest son is
ill. Josh Rubin emailed me from
the session to tell me that they showed the original picture from session one
with the question mark. They were
unsure of the title…
I posted the finished picture yesterday on Twitter when I
left a little before 5:00 pm with it’s title, I just don’t think anyone in my session was
following the twitter hashtag for #AMIApolicy. Which is sad because if you want to meet patients were they
are, Twitter is a good place to start.
oy, I'm sure sorry you had that experience, because in my breakout room I had nothing of the sort. I spoke powerfully, as you always do, but I met no resistance at all.
ReplyDeleteWish you could have been in my room, to hear the discussions about what's possible! (If it had stunk, I wouldn't have joined, as I did!)
On the other hand, maybe there was a cosmic reason why you were in a room with a different kind of people.)
The world unfolds in mysterious ways. Sorry you didn't have a good time.
Well, they did not want us to clump up. I just got a room with few advocates...
ReplyDeleteWhat a thin veil of protection patients have. You and ePatient Dave are there for us when you can be and when you are invited, but it is still not required to have patients included. You are accurate: the status quo is a brick wall. It is leaning, it is cracked, it is ugly and it is still a barrier! Thank you for helping us break through using art, wifi and Twitter!
ReplyDelete