I love to paint and I love the paintings I create. Like many an artist, I can be very
protective of my work. Artists can
show this love and protection in many ways. Some artists want to sue the folks who use an artist’s work
without permission. Some artists
are very picky about who can buy their art. You see, in a way, these are our babies and we want them in
good homes. Recently, I was afforded
an opportunity to paint at a medical conference and the painting that came from
that meeting could be called a “favorite child.”
Several weeks ago a few friends in my circle of advocates
pointed out that there was a conference coming up in DC called Engage:Unlocking Patient Engagement Through Innovation hosted by MedCityNews. These friends were quite disturbed that
there appeared to be no patients involved in a patient engagement
conference. Sarah Kucharski (or
@afternoonnapper on twitter) was one of those concerned advocates. She contacted Veronica Combs from
MedCity News and expressed her frustration. Veronica looked into Sarah’s patient advocacy. She discovered Sarah is a leader in
this arena and then Veronica asked Sarah to be part of a panel.
Another health policy friend asked me if I would attend and
I said, “Sure! As long as they are okay with me painting onsite.” He went to verify with the venue that
painting would be okay. He was
told no. So I would not be
attending Engage. I love painting
at events; I understand the content at a much deeper level when I paint. But
more importantly, I feel that if a venue is unwilling to accept the “messiness
of art;” they are also unable to accept the messiness of patients.
On Tuesday I was walking in the hallway at Health DataPalooza when Veronica Combs approached me asking if I were going to attend
Engage. I told her no because of
their stance on my painting. I
followed up by telling her I had considered protest painting in front of the
conference hotel to make a point.
Then Veronica did a brave thing.
She did not laugh off my response or grow offended. She listened to me and started making
calls. That evening I got an email
from Chris Seper who was running the event. He explained at the time of my request there were putting
out a lot of fires, hence the “no” answer and admitted the idea of me painting
out front was sort of exciting. But would cherish my work more if I came in and
attended the event.
So I attended on June 5-6 and painted “My Baby.” I was also excited to see so many of The Walking Gallery members and amazing patient rights advocates like Gregg Masters, Pat Salber, Mary Anne Sterling, Alisa Hughley, Karen Herzog, Sherry Reynolds, Victor Montori and Matthew Holt at the event.
The first thing I painted was the swirling funnel of energy I felt within this space. The air crackled with a multitude of attitudes about patient engagement. The swirl quickly became a man and a woman embracing within the maelstrom. Their arms formed a ring. When attendees questioned the symbolism I reminded them that in the world beyond the medical conference “Engagement” means a very different thing. It is a time to rejoice and send congratulations to the happy couple.
I painted swirling litter in the funnel. This alluded to two things: one was the
conference hashtag on twitter which quite a few folks thought a snarky
reference on a McDonald’s type of engagement, secondly in honor of Wil Yu’s
framing speech. He reminded us of
the 50 year campaign to reduce littering and the struggle to create culture
shift. He used a Mad Men clip to
remind us how common it was once to just throw trash on the ground. Through twitter Leonard Kish asked the crowd:
Then I began to paint the skyline of Enid, Oklahoma. This is the town where I was born and spent the summers of my youth. Recently, Oklahoma has been buffeted by a series of tornados. Listening to NPR, I heard several folks commenting that residents should just move to another state. Those statements reminded me of the often-paternalistic attitude toward patients who are non-compliant. Leave the land that a family has lived on for generations? I think not.
The skyline of Enid has some rather famous grain
elevators. These silos seem like
skyscrapers on the prairie.
Located side by side, I modified one into a pillbox with the Sunday slot
open. The tornado funnel of
patient engagement approaches these silos preparing to disrupt. Right about then Will Yu was taking
questions so I jumped up and grabbed the microphone to ask, “What are you doing
to include artists and poets and musicians in culture change?” He spoke about all the work the federal
government did to encourage video challenges when he was with the ONC(Office of the National Coordinator for Health Information Technology). But I think Will forgot he no longer
works there. What is Wil Yu, the
amazing brilliant one person working for the betterment of patients everywhere,
doing right now to encourage culture shift through the arts? To create culture change we must all
take part: this is not the Beetles; this is Beetlemania.
The next day I began to paint the houses of MedCity with
their pill capsule windows while Congressman Mike Honda addressed the room and
spoke of innovation. Then Ramin Bastani founder of Qpid.me treated us to a surprise presentation. I have had the pleasure of painting
about Ramin’s work two times before at Health 2.0. He is a wonderful change agent with an iPhone app that shows
STD status. He has spent the last
three years studying patient data access law in all 50 states and is now an
expert on the topic. I watched
this funny good-natured guy blossom into a force to be reckoned with. He might be wearing Hawaiian leis, but
there is a steely determination under the apparent joke. So I painted his Qpid.me heart upon the
Church door as I pondered the Freudian and somewhat prophylactic symbolism in
the shape of a gothic arch Church window.
When Ramin looked at my third attempt at painting his work he smiled as
I told him, “Christ was into disruption.”
We were also blessed to hear from Peter Levin, who had worked at the VA on Blue Button, (download and transmit patient data) and Lygeia Ricciardi, Director of the Office of Consumer e-Health, ONC. As they spoke I painted a faint Blue Button symbol into the funnel. During lunch I had a chance to speak with John Moore III whao is CEO and Founder of RxApps and we spoke about the importance of the community pharmacist. So I added a mortar and pestle to the painting.
While this painting worked toward its resolution, a very
special panel began: “What Do We Want as Patients, Consumers and Caregivers?” The moderator was Veronica Combs,
Editor and Chief of MedCity News, the ever-irrepressible Suzanne Mintz,
Co-Founder and CEO Emeritus, Caregiver Action Network, Adrienne Boissy,
MD, Medical Director at Cleveland
Clinic Center for Excellence, Sarah E. Kucharski, CEO/Chairman and Founder of
FMD Chat and Roys Laux, General Manager Health Vertical, Angie’s List. As these women spoke, I returned to the
funnel design of the painting. Dr. Boissy spoke of a client who she believed to be
drug seeking. As she tried took a
history the patient tried to describe her clinical journey. Dr. Boissy redirected the patient to
focus on root problems. Then the
patient explained her family did not believe her symptoms were real which was
causing a great deal of stress. The
patient, who was a pharmacy tech, said she was worried that she either had MS
or parasites. The doctor then
followed up with the question “Is there a history of abuse?” Now for those of use immersed in the
world of medicine we are used to this phrase and know it is a code for drug
abuse. This patient did not know
that so she paused and answered: “Yes, I was raped as a child.” This answer led to Dr. Boissy learning
that this patient was also a “cutter” who self-harmed to deal with all she had
been through.
So now I knew why the clouds in my painting had the patina of an old bruise. As the stillness that emanated from this story filled the room Veronica Combs shared that she had a miscarriage and spoke about the shock of being told that news, but quickly apologized for sharing too much information.
So now I knew why the clouds in my painting had the patina of an old bruise. As the stillness that emanated from this story filled the room Veronica Combs shared that she had a miscarriage and spoke about the shock of being told that news, but quickly apologized for sharing too much information.
As my eyes grew hazy from a film of tears and I looked at the faint symbol of Blue Button in the painting, it looked more like the image of an ultrasound than a healthcare symbol. I cried for Veronica who lost her baby in the messiness that is life.
At the close of this event I gave this painting to Veronica,
I gave my art, my creation, my baby to the woman who made true patient
engagement possible this day. Thank you Veronica.